Privacy and Delivery Policy
Welcome to Fishman Uganda - Your Premier Online Fresh Tilapia Fish Delivery Service
We are pleased to have you onboard. Your privacy and data security are paramount to us, and we are wholly committed to protecting your personal information. If you have any questions or concerns regarding our privacy policy or our handling of your personal data, we are just a message away on our contact page.
Personal Data Collection
At Fishman Uganda, we collect personal information that you voluntarily provide. This information enhances our communication and enables us to deliver top-notch services. This data collection may occur when you express interest in our offerings, engage in activities on our website, or contact us.
Typically, we collect your Name, Email Address, Phone Number, and Physical Address. We kindly ask you to provide us with accurate, complete, and up-to-date information. If any of your details change, please inform us promptly.
Use of Information
We employ your personal information for several crucial business functions:
- Order Processing: We use your details to manage your orders, process payments, and handle returns and exchanges made through our website.
- Website Security: Your information aids in securing our website and preventing fraudulent activities.
Data Sharing
At Fishman Uganda, your information is treated with the utmost confidentiality. We share your data only when we have your consent, need to comply with the law, need to offer our services, need to protect your rights or fulfill business obligations.
Your Privacy Rights
Your control is key. You can review, change, or terminate your account at any time. If your residence is in an area with specific data collection and use laws, you may have additional rights that allow for more control over your personal information.
Privacy Policy Updates
We may revise this privacy policy periodically. The updated policy, marked with a "Revised" date, becomes effective immediately upon publication.
Fresh Tilapia Fish Delivery Policy
At Fishman Uganda, our goal is to bring fresh Tilapia straight to your doorstep, guaranteeing high quality with minimal hassle. Please review our delivery policy for a comprehensive understanding of our procedures.
Order Placement
Orders can be placed either through our website or via phone call. We request accurate delivery information for a seamless delivery process. Any modifications to your delivery details should be updated and relayed to our customer service promptly.
Delivery Schedule
We conduct deliveries from Monday to Saturday, between 8:00 AM and 6:00 PM. Generally, orders are fulfilled within 12 - 24 hours of placement, although delivery times may vary based on location and order volume.
Delivery Charges
Delivery charges, if applicable, are determined by the order size and delivery location. These charges will be communicated when placing the order.
Product Handling
Our team follows stringent health and safety guidelines during the packaging and delivery of the Tilapia fish to ensure you receive it in the freshest condition.
Order Cancellation and Refunds
Orders can be canceled up to 2 hours before the scheduled delivery time. If there are any quality concerns with the delivered fish, please get in touch with us within 3 hours of delivery for suitable arrangements.
Delivery Policy Changes
We may occasionally update our delivery policy. We encourage you to review this policy regularly to stay abreast of our current practices.
Reach Out
For any inquiries about our privacy or delivery policy or your order, please feel free to contact our customer service through our contact page.